Privacy Policy

Privacy Policy

Velystrix™
Operated by Grimes Industrial, Inc.

Last Updated: December 25, 2025

1. Introduction

Grimes Industrial, Inc. (“Velystrix™,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to safeguarding your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect information when you access our website or purchase our products.

By using our website or services, you agree to the practices described in this Policy.

2. Information We Collect

We collect information in two primary ways: information you provide directly and information collected automatically.

A. Information You Provide Voluntarily

When you:

  • Place an order

  • Create an account

  • Subscribe to email communications

  • Contact customer support

We may collect:

  • Full name

  • Email address

  • Billing and shipping addresses

  • Telephone number

  • Payment details (processed securely through third-party providers)

  • Any information included in customer service messages

We only collect information necessary to provide our services.

B. Information Collected Automatically

When you browse our website, certain technical data may be collected, including:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referral sources

This data helps us understand how customers interact with our site and improve performance.

3. How We Use Your Information

Your information may be used to:

Order Processing

  • Process transactions

  • Confirm orders

  • Arrange shipping

  • Provide tracking information

Customer Support

  • Respond to questions or concerns

  • Provide post-purchase assistance

Website Improvement

  • Analyze user behavior

  • Optimize site functionality

Marketing (Optional)

  • Send promotional emails if you opt in

  • Inform you about new products or offers

Fraud Prevention & Security

  • Detect suspicious activity

  • Prevent unauthorized transactions

4. Payment Security

We prioritize secure transactions.

  • All payments are processed through certified third-party payment processors

  • We use encrypted checkout technology

  • Credit and debit card information is not stored on our servers

  • Access to sensitive information is restricted to authorized personnel

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Maintain shopping cart functionality

  • Recognize returning visitors

  • Measure website performance

  • Deliver relevant advertising

You can modify cookie preferences through your browser settings. Please note that disabling certain cookies may limit website functionality.

Because our store is hosted on Shopify, certain cookies are managed by Shopify’s infrastructure.

6. Third-Party Service Providers

We may share limited information with trusted third parties who assist us in operating our business, including:

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • Website hosting providers

These partners are contractually obligated to handle data securely and only for authorized purposes.

We do not sell your personal information.

7. Advertising & Analytics

We may work with third-party advertising and analytics providers to better understand user behavior and deliver relevant ads.

These providers may use cookies or tracking technologies to collect information about your browsing activity across websites.

You may opt out of certain targeted advertising through:

  • Your browser settings

  • Industry opt-out tools

  • Ad platform privacy controls

8. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

10. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of certain data collection practices.

We do not sell personal information as defined by California law.

Requests can be submitted via email.

11. Children’s Privacy

Our website and products are not directed to children under 13 years of age.

We do not knowingly collect personal information from children. If such information is identified, we will promptly delete it.

12. Data Breach Notification

In the unlikely event of a security incident affecting your personal data, we will:

  • Investigate promptly

  • Notify affected individuals as required by law

  • Take corrective measures to prevent recurrence

13. Policy Updates

We may update this Privacy Policy periodically.

Changes become effective when posted on this page. Continued use of the website indicates acceptance of the updated terms.

14. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Grimes Industrial, Inc.
929 E Main St
Tomball, TX 77375
United States

Phone: (713) 921-0000
Email: service@wotecan.com

Velystrix™
Operated by Grimes Industrial, Inc.
Committed to transparency and responsible data handling.