Contact Us

Contact Us

We’re Ready When You Need Us

Have a question about a product?
Need help with an existing order?
Looking for more information before making a purchase?

The Velystrixβ„’ support team is here to assist you. We’re committed to providing clear answers, reliable service, and prompt communication.

πŸ“ž Phone Support

Grimes Industrial, Inc.
(713) 921-0000

Our phone line is available during regular business hours.
If we’re assisting other customers, please leave a message and we’ll return your call as soon as possible.

βœ‰ Email Assistance

service@wotecan.com

Email is the fastest way to reach us.
We typically respond within one business day.

For quicker service, please include:

  • Your full name

  • Order number (if applicable)

  • A brief description of your question or concern

This helps us resolve your request efficiently.

πŸ“ Business Address

Grimes Industrial, Inc.
929 E Main St
Tomball, TX 77375
United States

⏰ Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (Central Time)

We are closed on major U.S. holidays.

Messages received outside of business hours will be answered the next business day.

Our Commitment to You

At Velystrixβ„’, customer satisfaction is a priority β€” not an afterthought.

Whether you’re reaching out about product details, shipping updates, returns, or general inquiries, our goal is to provide straightforward solutions and dependable support.

Thank you for choosing Velystrixβ„’.
We appreciate your trust and look forward to assisting you.